I have worked with a lot of contractors over the years. None have impressed me more than Ryan, Katie, and the Family First team. From the first call, to the last, their focus was on customer service. We needed someone to renovate the exterior of a newly purchase office building, including new exterior doors, basement windows, and concrete accessibility ramp. Even though the time table was tight, Family First made it work. Today, we get lots of compliments on the building. As with any project, there are changes. Although these are often treated like a 'problem' by contractors, Ryan and Katie were always positive and professional in discussing how our options might impact cost and/or schedule. In fact, I would say that their communication throughout the entire process was the best I've ever received on a project. Phone calls were always returned promptly, the crew showed up as scheduled, and issues were discussed thoroughly. Thanks again, Ryan & Katie, and the team.